1. About Us
Pearly & Co and The Gentleman's Edit are made-to-order box collections operated by Pearly Nails Studio, a sole proprietorship based at 463A Theuns Van Niekerk Street, Rooihuiskraal North, Centurion, South Africa.
Contact: 068 017 4894 · meagan@pearlynails.co.za
2. Made-to-Order Nature of Our Products
Every Pearly & Co and Gentleman's Edit box is made-to-order. This means we do not hold stock of pre-made boxes — each box is hand-curated and hand-assembled only after we receive your payment.
Photos shown on our website are of sample boxes. Exact contents may vary based on supplier availability, but the overall look, quality, value and theme of your box will be true to what you ordered.
3. Placing an Order
Orders can be placed via:
- The online order form at pearlynails.co.za/order.html
- WhatsApp on 068 017 4894
- Instagram DM at @pearlynailssa
An order is only confirmed once we have replied to acknowledge it, sent through banking details, and received full payment from you.
4. Pricing and Payment
All prices are quoted in South African Rand (ZAR) and are inclusive of curation, assembly and presentation. Prices do not include delivery — see Section 6.
Payment is accepted via EFT (electronic bank transfer). Banking details are sent once your order is confirmed.
We reserve the right to update our prices at any time. The price valid at the time you place your order is the price you will be charged.
4.1 Discount Codes and Promotions
From time to time we may offer discount codes or promotional offers. Each promotion has its own terms (e.g. limited to first 5 orders, valid until a specific date, applicable only to a specific range). Discount codes cannot be combined and cannot be applied retrospectively.
5. Lead Times and Production
Our standard lead time is 5–7 business days from the date payment is received, unless otherwise stated or agreed.
If you need a box by a specific date (e.g. for a birthday or Father's Day), please tell us when placing your order. We will confirm whether we can meet your deadline before processing payment.
6. Collection and Delivery
6.1 Collection
All boxes are collected from Pearly Nails Studio, 463A Theuns Van Niekerk Street, Rooihuiskraal North, Centurion, by appointment. This is our only collection point.
6.2 Courier / Delivery
Should you require your box to be delivered, this is arranged and paid for by you directly with a courier of your choice. We do not arrange couriers on your behalf. Once the box leaves our premises with your courier, all responsibility for the box passes to you and your courier (see Section 8).
7. Cancellations
You may cancel your order at any time before payment is made, at no cost.
Once payment reflects in our account, we begin creating your box. For this reason, orders cannot be cancelled once payment has reflected.
8. All Sales Final & Responsibility for the Box
All sales are final. Because every box is made-to-order and curated specifically for your order, we do not offer refunds, returns or exchanges. Once payment reflects in our account, we begin sourcing and assembling your box.
We encourage you to inspect your box at the point of collection. Should there be a genuine fault with the contents, please raise it with us immediately at collection so we can address it.
Once a box leaves the Pearly Nails premises — whether collected by you, by someone on your behalf, or by a courier arranged by you — responsibility for the box passes entirely to you. We cannot accept any liability for loss, damage, theft or deterioration of the box once it has left our premises.
9. Personalisation (The For-Her Box and The For-Him Box)
For our personalised boxes, you will be asked a short series of questions about the recipient. The information you provide is used solely to curate the box and is handled in accordance with our Privacy Policy.
While we will do our utmost to honour your preferences, we cannot guarantee specific brands or products. We will always aim to match the spirit and value of what you've described.
10. Gift Messages and Gift Cards
Every Pearly & Co box includes a complimentary thank-you / gift card. If you would like a personalised message included, please include it when placing your order.
11. Allergies and Sensitivities
If the recipient has any allergies (including but not limited to nuts, fragrance, latex, gluten) or skin sensitivities, please tell us when placing your order. Although we take care, we cannot guarantee an allergen-free environment and are not liable for reactions to products where the customer has not disclosed relevant allergies.
12. Limitation of Liability
To the maximum extent permitted by law, our liability in relation to any order is limited to the value of the order itself. We are not liable for indirect, consequential or special damages including but not limited to loss of enjoyment, disappointment, or missed gift-giving occasions where delays were caused by factors outside our reasonable control (e.g. supplier delays, load shedding, courier failures).
13. Intellectual Property
All branding, photographs, written content, designs and trademarks associated with Pearly & Co, The Gentleman's Edit and Pearly Nails Studio are the property of Pearly Nails Studio. You may not reproduce, distribute or use any of our content without our written permission.
14. Privacy and Data Protection
Your personal information is handled in accordance with the Protection of Personal Information Act (POPIA) and our Privacy Policy. By placing an order, you consent to the collection and use of your information as described in our Privacy Policy.
15. Changes to These Terms
We may update these terms from time to time. The version applicable to your order is the version in effect at the time you placed your order. We will keep the most current version on this page.
16. Governing Law
These terms are governed by the laws of the Republic of South Africa. Any disputes will be resolved in the appropriate South African courts.
17. Contact Us
For any questions about these terms, please contact us:
- Email: meagan@pearlynails.co.za
- WhatsApp / Phone: 068 017 4894
- Address: 463A Theuns Van Niekerk Street, Rooihuiskraal North, Centurion, South Africa